Order Cancellation Policy
Last updated: 03.11.2025
At Amorie, we aim to make your shopping experience smooth and stress-free. To keep things clear, here’s our policy on cancelling orders:
1. When you can cancel an order
You can cancel your order if:
- You request cancellation within 12 hours of placing the order
- Your order has not yet been processed or shipped
2. When cancellation is allowed
We’ll accept cancellations if:
- You notice a mistake in your order (wrong product, wrong quantity, wrong shipping address)
- The item is unexpectedly out of stock or unavailable
3. When cancellation isn’t accepted
We cannot cancel orders for:
- Change of mind or personal preference after placing the order
- Accidental purchases
- Discounts or promo codes not applied during checkout
- Personal reasons unrelated to the product or service
4. How to request cancellation
To cancel your order:
- Email our Customer Support team at amorieshopint@gmail.com
- Provide your order number and reason for cancellation
- We’ll review the request and let you know if it's eligible
- If approved, we’ll send a confirmation email and process your refund (if applicable)
5. Refunds for cancelled orders
If your cancellation is eligible, refunds will be handled according to our Refund Policy. Please allow 7-10 business days for the refund to show up, depending on your payment method and bank.
6. Policy updates
We may update this cancellation policy from time to time. Any changes will take effect immediately once posted on our website.
7. Contact us
If you have any questions about cancelling your order, please contact us:
Email: amorieshopint@gmail.com
By placing an order with Amorie, you agree to the terms of this Order Cancellation Policy.
Your Amorie Team!